Acceptance of These Terms

These Terms of Service constitute an agreement between you and Civic Core Connect regarding your access to and use of the SoKY Connect website and related online services.

By accessing, browsing, submitting information through, or otherwise using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.

If you do not agree with these terms, you should discontinue use of the website.

Eligibility and Authority

You must be at least 18 years old and legally capable of entering into an agreement to use website features that require the submission of information, registration, membership inquiries, or business-related requests.

If you use this website on behalf of a business, nonprofit, government entity, association, or other organization, you represent that you have authority to act on behalf of that organization and to accept these terms.

Website Purpose

SoKY Connect is a regional business network serving Bowling Green, Warren County, Southern Kentucky, and surrounding communities. This website may provide:

• Information about Civic Core Connect and SoKY Connect
• Business and organization directory listings
• Local event and opportunity information
• Member benefits and business resources
• Merchant-services information
• Healthcare and benefit-related information
• Community news and educational content
• Contact forms and information-request forms
• Links to third-party businesses, organizations, and providers

Website content is provided for general informational and promotional purposes. The availability, description, pricing, eligibility, and terms of particular programs or services may change.

Business Directory Listings

The SoKY Connect business directory may contain information submitted by businesses, organizations, members, representatives, or other third parties.

Directory information may include business names, descriptions, categories, addresses, telephone numbers, websites, social media profiles, service areas, photographs, logos, and other business-related information.

No Endorsement or Guarantee

The inclusion of a business or organization in the directory does not constitute a guarantee, certification, warranty, or endorsement of that business, its employees, its products, or its services.

Users are responsible for independently evaluating a listed business before entering into a transaction, hiring a provider, or relying on information contained in a listing.

Listing Accuracy

Businesses and organizations are responsible for the accuracy, completeness, legality, and continued availability of information submitted for publication.

Civic Core Connect may edit, categorize, reject, suspend, or remove a listing when reasonably necessary to maintain website quality, protect users, enforce these terms, address complaints, or comply with legal requirements.

Events and Opportunities

The website may display events, meetings, workshops, promotions, networking opportunities, community activities, or other information submitted or organized by Civic Core Connect or third parties.

Event details, including dates, times, locations, pricing, availability, eligibility, and cancellation policies, may change. Users should confirm important details with the event organizer before attending, registering, traveling, or making a purchase.

Civic Core Connect is not responsible for the conduct of third-party event organizers, vendors, speakers, sponsors, attendees, venues, or service providers.

Member Benefits and Service Providers

SoKY Connect may introduce users or members to independent service providers offering merchant services, healthcare solutions, insurance-related services, business resources, technology, financial services, or other benefits.

Any service agreement, application, transaction, payment, eligibility determination, coverage decision, pricing arrangement, or other relationship with a third-party provider is between you and that provider.

Civic Core Connect does not guarantee that a particular provider, rate, savings estimate, healthcare option, insurance product, approval, benefit, or service will be available or appropriate for every business or individual.

Users should carefully review all provider documents, contracts, fees, coverage terms, exclusions, privacy practices, and cancellation requirements before making a decision.

Accounts, Forms, and User Submissions

Certain website features may allow you to create an account, request information, submit a listing, provide event details, upload materials, send a testimonial, or otherwise provide content.

When submitting information, you agree that:

• The information is accurate and not misleading
• You have the right and authority to submit it
• It does not infringe another party’s rights
• It does not violate a contract or confidentiality obligation
• It does not contain unlawful, deceptive, or defamatory material
• You have obtained any necessary permission to submit names, images, logos, testimonials, or other protected content

Permission to Use Submitted Content

By submitting content intended for public display or promotion, you grant Civic Core Connect a nonexclusive, worldwide, royalty-free license to host, reproduce, format, edit, publish, display, distribute, and promote that content in connection with SoKY Connect, Civic Core Connect, and related regional programs.

This permission includes reasonable use on the website, in directories, email communications, social media, printed materials, advertisements, presentations, and promotional content.

You retain ownership of your original content. You may contact us to request that public content be corrected or removed, subject to legal, archival, and operational requirements.

Acceptable Use

You agree not to use the website to:

• Violate any applicable law or regulation
• Submit false, fraudulent, deceptive, or misleading information
• Impersonate another person, business, or organization
• Infringe intellectual-property, privacy, or publicity rights
• Transmit malware, malicious code, or harmful files
• Attempt to bypass website security or access restrictions
• Interfere with website performance or availability
• Collect website data through unauthorized scraping or automation
• Send spam, unauthorized advertising, or unsolicited messages
• Harass, threaten, defame, or harm another person or organization
• Use website information for unlawful discrimination or abuse
• Copy, resell, or commercially exploit substantial portions of the website without written permission

We may investigate suspected misuse and cooperate with service providers, security professionals, or legal authorities when reasonably necessary.

Intellectual Property

Unless otherwise indicated, the website’s design, layout, text, graphics, branding, logos, icons, photographs, videos, databases, directory organization, and other original content are owned by or licensed to Civic Core Connect.

Website content may be viewed and used for ordinary personal, informational, and internal business purposes. You may not reproduce, distribute, modify, republish, sell, license, or create derivative works from protected website content without prior written permission.

Third-party business names, trademarks, logos, images, and content remain the property of their respective owners.

Third-Party Websites and Services

This website may link to websites, platforms, applications, social media pages, payment processors, service providers, benefit providers, members, sponsors, or other third parties.

Civic Core Connect does not control third-party websites and is not responsible for their content, security, availability, privacy practices, pricing, products, services, representations, or actions.

Your use of a third-party website or service is governed by the terms, contracts, and privacy policies of that third party.

Disclaimers

To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

Civic Core Connect does not warrant that:

• The website will always be available or error-free
• All website information will be complete or current
• Every directory listing or event submission will be accurate
• A particular business relationship will produce desired results
• A particular benefit, rate, saving, or service will be available
• The website will be free from every harmful component or threat

No Professional Advice

Website content is not legal, tax, accounting, financial, medical, insurance, investment, employment, or other professional advice.

You should consult an appropriately qualified professional before making decisions based on legal, financial, healthcare, insurance, tax, employment, or regulatory considerations.

Estimates and Potential Savings

Any examples, projections, calculators, comparisons, cost reviews, or potential savings estimates are illustrative only. Actual results depend on individual circumstances, provider terms, transaction volume, fees, eligibility, usage, and other factors.

Limitation of Liability

To the fullest extent permitted by applicable law, Civic Core Connect and its officers, employees, representatives, contractors, affiliates, and regional partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

• Your use of or inability to use the website
• Reliance on website content or directory information
• Third-party products, services, websites, or conduct
• Business transactions or relationships initiated through the website
• Loss of data, revenue, profits, business, or opportunities
• Unauthorized access to or alteration of information
• Website interruptions, errors, security incidents, or harmful code

Where liability cannot legally be excluded, liability will be limited to the maximum extent permitted by applicable law.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited.

Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Civic Core Connect and its officers, employees, representatives, contractors, affiliates, and regional partners from claims, liabilities, damages, losses, and reasonable expenses arising from:

• Your violation of these Terms of Service
• Your unlawful or unauthorized use of the website
• Content or information you submit
• Your infringement of another party’s rights
• Your business activities, products, services, or representations

Suspension and Termination

Civic Core Connect may restrict, suspend, or terminate access to website features, accounts, directory listings, submissions, or services when reasonably necessary to:

• Enforce these terms
• Protect the website or its users
• Address inaccurate or unlawful content
• Respond to security concerns
• Comply with legal requirements
• Discontinue a website feature or service

Provisions that should reasonably survive termination, including intellectual-property protections, disclaimers, limitations of liability, indemnification, and governing-law provisions, will remain effective.

Governing Law and Disputes

These Terms of Service are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles.

Before initiating formal legal proceedings, you agree to make a reasonable effort to contact Civic Core Connect and attempt to resolve the matter informally.

Unless applicable law requires otherwise, any legal action arising from or related to these terms or the website must be brought in a court of competent jurisdiction located in Warren County, Kentucky.

Severability

If any provision of these terms is found unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be interpreted or modified to the minimum extent necessary to make it enforceable.

No Waiver

A failure to enforce a provision of these terms does not waive the right to enforce that provision or any other provision in the future.

Entire Agreement

These Terms of Service and the Privacy Policy constitute the general agreement governing use of the website. Separate written agreements may govern membership, sponsorships, paid services, provider relationships, events, or other programs.

Changes to These Terms

Civic Core Connect may update these Terms of Service to reflect changes to the website, services, programs, business practices, or legal requirements.

Updated terms will be posted on this page with a revised date. Continued use of the website after updated terms become effective constitutes acceptance of the revised terms.

Contact Us

Questions about these Terms of Service may be directed to: